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Michelle Odum
Open to workGSOC shift lead, 24/7 ops, camera-to-dispatch pipeline builder
SOC Operator · Charlotte, NC · Active yesterday
ID verifiedBackground checked
325connections
93endorsements
8 yrsexperience
from $30/hrpay expectation
About
Ran the overnight seat in a bank GSOC, then built the escalation matrix the whole floor still uses. Duress alarms, workplace-violence intake, LE liaison calls at 4am.
Licenses & credentials
NC Unarmed Guard RegistrationActive
Skills & endorsements
GSOC / dispatch41 endorsements
CCTV monitoring22 endorsements
Team leadership30 endorsements
Experience
GSOC Shift LeadQueen City Monitoring · 2021 – present
SOC OperatorPiedmont Corporate Security · 2018 – 2021
Details
Specialties
GSOC / dispatchCCTV monitoringTeam leadership
Industries
BankingCommercial office
Certifications
CPR / First aidDe-escalation
Shifts
NightsOn-call
Languages
English
Recent activity
The escalation matrix I built on night shift three years ago just got adopted across all four of our client SOCs. Night shift is where careers are built, not parked.
3d ago · 68 · 11 comments